Set-up

The steps to take to put the device into operation are as follows:

1- Activation of the device. The positioning service provided requires an active subscription. You can access the different Subscription options here .

During the subscription process you will be asked for the Device ID, which is usually located on the back of the device. This way we make sure to activate your device and not another.

The device activation process on mobile networks in your country usually takes no more than 20-30 minutes, but in certain cases, depending on mobile networks and country, it can take up to 2 hours. Do not worry.

2.-Download and install the “findCar” App on your Android or iOS mobile phone

3.- In the app, after accessing with your username and password, click on “Add device” the first time you access, and enter the data requested, among which the ID is requested again. The app can read the barcode to make your job easier.

4.- Install the device in the OBD port of your vehicle. It is usually hidden under the steering wheel, or in one of the locations shown below. If you can’t find it, check your vehicle manual or search in this web. All vehicles from the year 200o have it.

The activation process ends with the acquisition of the first satellite GPS signal. To make the process faster, it is convenient that the vehicle is outside any building. Until the first location is obtained, “waiting for GPS signal” will be displayed on the App.

normal use

The map supports standard controls like finger zoom, scroll, etc.

Set an overspeed alarm – Setting the overspeed alarm with notifications is done in two steps:

1- Establishment of the speed limit from which we want to be notified. In the configuration menu (M4), click on the vehicle icon (C4) or on the speed text, and set the speed in Km/h in the window that will open

2.- Establishment of notifications. If you want to be notified by notifications to your mobile when your vehicle exceeds the speed set in the previous point, make sure you have notifications activated in the configuration menu (M4), notifications drop-down (C10).

In addition, you should check that the tone/vibration associated with notifications from the “findCar” App is configured on your mobile phone.

Setting up a virtual fence – Setting up a virtual fence with notifications is done in two steps:

1- Establishment of the fence. Use the A1 button on the map menu (M1) and follow the steps indicated. The fence can be round or polygonal.

2- Establishment of notifications. If you want to be notified by notifications to your mobile when your vehicle enters or leaves the marked area, make sure you have notifications activated in the configuration menu (M4), notifications drop-down (C10).

In addition, you should check that the tone/vibration associated with notifications from the “findCar” App is configured on your mobile phone.

Web access – Although the use of the “findCar” App is recommended from Android/iOS devices to access location services, web access is also available for use from any computer or laptop browser at the url https://track.findcargps.com . The username and password is the same as for the App.

Multiple locators – The App can control and view multiple findCar vehicle locators from the same, with the same username and password.

App operation

Main menu

These options will appear in all sections

M1 – map

M2 – vehicles

M3 – events

M4 – configuration

M5 – info

Menu – Map (M1)

Information displayed:

I1 – show the location of the device on the map

I2 – icon and name of the vehicle. Green or red circle depending on online or offline status

I3 – click for more detailed information about the device: subscription status, coordinates, satellites, etc. battery status

I4 – shows the time and speed at the last location

I5- when clicked, it shows the address where the vehicle is located

Reports:

In the reports, after clicking you must select the date or date range of the report

R1 – route report on the map

R2 – moving route report, “Play” mode, with 3 speeds

R3 – detailed reports: routes, events, stops, etc.

Action Buttons.

The map supports standard controls like finger zoom, scroll, etc.

A1 – add and/or remove virtual fences

A2 – open Google Maps to be guided to the location of the device

A3 – shows (on/off) on the map the virtual fences of the vehicle. If there are no virtual fences set, it shows nothing

A4 – displays (on/off) the vehicle name on the vehicle position marker (I1)

A5 – shows (on/off) the traffic status on the map

A6 – change the map mode. Switch between satellite mode (default) and “Google Maps” mode

A7 – center the map on the location of the mobile phone

A8 – center the map on the location of the device. If there are multiple devices, show them all

A9 – Select between the displayed vehicles and switch to the location of the selected vehicle

Menu – Vehicles (M2)

This section shows the active vehicles in the App, along with relevant information, access to detailed information and access to reports.

Menu – Events (M3)

In the events section you can see the device events of the last days. If an event includes a position, for example entering or exiting a virtual fence, you can click on it to show it on the map.

Menu – Settings (M4)

C1 – change data / change password. The password change is done by sending an email to your email address to prove your identity, and affects both access to the App and access to “my account”

C2 – App Logout

C3 – “My account”. Direct access to the web section of “my account”, where you can see the complete status of your subscriptions and orders, modify them, etc. It requires the same username and password that are used for the App. If you don’t remember, you can reset your password on the C1 button

C4 – change the icon, name and type of the vehicle. Set the speed limit for speeding notifications

C5 – Selection of the interval between locations. This is the time it takes for the device to send its location normally. By default it is set to 5 minutes. A shorter period implies greater precision, but if the device is battery-powered, its duration will be compromised.

C6 – Device reset

C7- Erasing the device. ATTENTION, all location history of your vehicle will be permanently lost.

C9 – Window to add a device. It is mandatory to do it when starting the Application after the subscription. You can add multiple devices to the App, each device needs your subscription.

C10 – Selection of the notifications that will be sent to the phone.

Press to display, and all the possible notifications that you can receive on your mobile phone will appear:

  • Excess Speed, when the vehicle exceeds the speed marked on screen C4
  • The vehicle has entered a virtual fence (recommended)
  • The vehicle has left a virtual fence (recommended)
  • moving vehicle
  • stopped vehicle

The ringtone and/or vibration you will receive on your mobile will depend on the general ringtone/vibration settings on your mobile phone.

Menu – Info (M5)

In this menu you can check:

  • Terms and conditions
  • Privacy Policy

You can also contact us by:

  • web form
  • WhatsApp