User Instructions
Set-up
The steps to put the device into operation are as follows:
1- Activation of the device. The positioning service provided requires an active subscription. You can access the different Subscription options here .
During the subscription process you will be asked for the device ID, which is usually located on the back of the device. This way we make sure to activate your device and not another.
The device activation process in the mobile networks of your country usually takes no more than 20-30 minutes, but in some cases, depending on the mobile networks and the country, it may take up to 2 hours. Do not worry.
2.-Download and install the “findCar” App on your Android or iOS mobile phone
3.- In the app, after accessing with your username and password, click on “Add device” the first time you access, and enter the data requested, among which the ID is requested again. The app can read the barcode to make your job easier.
4a.- Battery operated BX6 devices only: turn on the device (depending on the model) or by pressing the power button for 3 seconds, or by actuating the mini switch under the rubber flap, until the blue and orange lights start flashing.
4b.- OBD devices only: Install the device in your vehicle’s OBD port. It is usually hidden under the steering wheel, or in one of the locations shown below. If you cannot find it, consult your vehicle’s manual or find the location of the OBD device. OBD port or on this website. You can access this website for All vehicles since 2000 have the same.
5.- The activation process ends when the first GPS satellite signal is obtained. To make the process faster, it is convenient that the vehicle is outside any building. Until the first location is obtained, “waiting for GPS signal” will be displayed on the App.
BX6 Battery Powered Devices
- Switching on and off: the BX6 devices are switched on and off either by pressing the power button for 3 seconds or by pressing the mini switch (depending on the model), which is located under the rubber flap.
- Red light: displayed during device charging. Charging takes 6 to 8 hours, depending on the charger. When the device is fully charged the red light turns off.
- Blue/orange light: flashes when the device is turned on, and goes out when the device is turned off. During normal operation may flash occasionally
- Battery life: depending on usage, mobile coverage, interval and power saving settings, the duration of a full battery charge can range from 3-4 weeks to 3 months. The battery status can be consulted from the App, as well as configured to be notified when the battery is low (“alarm” notification). It is advisable to charge the battery when it drops below 20% of its capacity. Use a USB-C cable for this purpose. Charging takes 6 to 8 hours, depending on the charger.
normal use
The map supports standard controls like finger zoom, scroll, etc.
Setting an overspeed alarm – Setting the overspeed alarm with notifications is done in two steps:
1- Establishment of the speed limit from which we want to be notified. In the configuration menu (M4), click on the vehicle icon (C4) or on the speed text, and set the speed in Km/h in the window that will open.
2.- Establishment of notifications. If you want to be notified by notifications to your mobile when your vehicle exceeds the speed set in the previous point, make sure you have notifications activated in the configuration menu (M4), notifications drop-down (C10).
In addition, you should check that the tone/vibration associated with notifications from the “findCar” App is configured on your mobile phone.
Setting up a virtual fence – Setting up a virtual fence with notifications is done in two steps:
1- Establishment of the fence. Use the A1 button on the map menu (M1) and follow the steps indicated. The fence can be round or polygonal.
2- Establishment of notifications. If you want to be notified by notifications to your mobile when your vehicle enters or leaves the marked area, make sure you have notifications activated in the configuration menu (M4), notifications drop-down (C10).
In addition, you should check that the tone/vibration associated with notifications from the “findCar” App is configured on your mobile phone.
Web access – Although use of the “findCar” App from Android/iOS devices is recommended to access the location services, web access is also available for use from any computer or laptop browser at the url https://track.findcargps.com. The username and password is the same as for the App.
Multiple locators – The App can control and view multiple findCar vehicle locators from the same, with the same username and password.
App operation
Main menu
These options will appear in all sections
M1 – map
M2 – vehicles
M3 – events
M4 – configuration
M5 – info
Menu – Map (M1)
Information displayed:
I1 – show the location of the device on the map
I2 – icon and name of the vehicle. Green or red circle depending on online or offline status
I3 – click for more detailed information about the device: subscription status, coordinates, satellites, etc. battery status
I4 – shows the time and speed at the last location
I5- when clicked, shows the address where the vehicle is located.
Reports:
In the reports, after clicking you must select the date or date range of the report.
R1 – route report on the map
R2 – moving route report, “Play” mode, with 3 speeds
R3 – detailed reports: routes, events, stops, etc.
Action Buttons.
The map supports standard controls like finger zoom, scroll, etc.
A1 – add and/or remove virtual fences
A2 – open Google Maps to be guided to the location of the device
A3 – shows (on/off) on the map the virtual fences of the vehicle. If there are no virtual fences set, it shows nothing
A4 – displays (on/off) the vehicle name on the vehicle position marker (I1)
A5 – shows (on/off) the traffic status on the map
A6 – change the map mode. Switch between satellite mode (default) and “Google Maps” mode
A7 – center the map on the location of the mobile phone
A8 – center the map on the location of the device. If there are multiple devices, show them all
A9 – Selects among the displayed vehicles and switches to the location of the selected vehicle
Menu – Vehicles (M2)
This section shows the active vehicles in the App, along with relevant information, access to detailed information and access to reports.
Menu – Events (M3)
In the events section you can see the device events of the last days. If an event includes a position, for example entering or exiting a virtual fence, you can click on it to show it on the map.
Menu – Settings (M4)
C1 – change data / change password. The password change is done by sending an email to your email address to prove your identity, and affects both access to the App and access to “my account”
C2 – App Logout
C3 – “My account”. Direct access to the “my account” web section, where you can view the complete status of your subscriptions and orders, modify them, etc. It requires the same username and password that are used for the App. If you don’t remember, you can reset your password on the C1 button
C4 – change the icon, name and type of the vehicle. Set the speed limit for speeding notifications
C5 – Selection of the interval between locations. This is the time it takes for the device to send its location in normal mode. Shorter period means higher accuracy, but if the device is battery operated, the battery life will be compromised.
C5 (BX6 only) – On battery-powered BX6 devices, you will also see the power saving option. When this option is activated, the device goes into a hibernation state between one location and the next, and/or when there is no movement, thus achieving longer battery life. However, it is possible that it may show in the App as “offline” until the next scheduled location or there is movement and the device appears inactive during that period. Any configuration changes, interval changes, etc. cannot be made until the next scheduled location.
C6 – Device reset
C7- Erasing the device. ATTENTION, all location history of your vehicle will be permanently lost.
C9 – Window to add a device. It is mandatory to do it when starting the Application after the subscription. You can add multiple devices to the App, each device needs your subscription.
C10 – Selection of the notifications that will be sent to the phone.
Press to display, and all the possible notifications that you can receive on your mobile phone will appear:
- Excess Speed, when the vehicle exceeds the speed marked on screen C4
- The vehicle has entered a virtual fence (recommended)
- The vehicle has left a virtual fence (recommended)
- moving vehicle
- stopped vehicle
The tone and/or vibration that you will receive on your cell phone will depend on the general tone/vibration settings on your cell phone.
Menu – Info (M5)
In this menu you can check:
- Terms and Conditions
- Privacy Policy
You can also contact us by:
- web form
